The seller of the goods offered in this Internet shop ITSSHOP.LV, SIA “IT S”, Lāčplēša 15-23, Līvāni, LV-5316, Latvia, on the one hand, hereinafter referred to as the seller, and the person ordering the order, hereinafter referred to as the buyer, on the other hand, shall conclude the following Agreement:

The seller undertakes to sell and deliver the goods to the buyer according to the purchaser’s order.

Order, delivery and payment procedures

The purchaser shall order goods through this homepage, indicating the type and quantity of goods to be purchased. The buyer has the option to pay for the item by using the payment tools embedded in the web or by paying the invoice prepared by the seller and sent to the buyer by e-mail. The invoice shall be drawn up electronically and shall be valid without signature.

The seller shall ensure the delivery of the goods within 7 days of receipt of the payment for the goods by co-ordinating the delivery time with the purchaser.

Right of withdrawal

The buyer shall have the right to withdraw from the goods within 14 calendar days of receipt of the goods by sending the seller a letter of withdrawal. The vendor sends the withdrawal letter form to the buyer by e-mail at the buyer’s request.

It is the duty of the purchaser to return the goods to the seller within 7 days after sending the refusal letter. Any expenses incurred in returning the goods to the seller shall be borne by the buyer.

The buyer may not exercise the right of withdrawal if:

the goods ordered cannot, by their nature, be returned, are perishable or can be used quickly;

the goods ordered are made directly to the purchaser to the individual order;

the buyer has opened the packaging of audio or video recordings or computer programs.

Section 12, Paragraph six of the Consumer Rights Protection Law of the Republic of Latvia provides that “the consumer shall be responsible for maintaining the quality and safety of the goods within the time period for exercising the right of withdrawal”. The seller reserves the right to refuse to exercise the right of withdrawal or to withhold compensation in the event of damage to the goods by neglecting the goods during use or by failing to comply with the instructions, if the original packaging of the goods has been lost or if its packaging has been significantly damaged.

Data processing

When entering the necessary information, when drawing up an order, the purchaser shall certify that he or she has become acquainted with and agrees that the data provided by him or her is used so that the seller may accept the order of the purchaser and perform the delivery of goods in accordance with the requirements of regulatory enactments. When entering the information, the buyer agrees that notifications related to the processing of the customer’s order will be sent to the specified e-mail.

The customer can consult the details of the processing of personal data in the Privacy Policy section of the online store.